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  • FLAT RATE SHIPPING in Australia$9 FLAT RATE SHIPPING*
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FAQs

How does the Talyala money-back guarantee work?

It’s simple. If you’re not 100% happy with your purchase, tell us and we will refund the price (excluding postage). No questions asked, and no returns required.

How do I place an order?

Select a product category from the main menu, then add the products you require to your secure online shopping cart and follow the prompts to check out. If you’re not comfortable shopping online, we have three options:

1. Place an order over the phone
2. Email/fax us your order
3. Buy from a stockist at your local shop or market

Is your product available in stores?

Yes. We have agents who sell Talyala Emu Oil at their local weekly tourist markets. Our range is also available at some shops. Click Emu Oil Outlets for a full, up-to-date list of outlets and markets. If shopping in person isn’t convenient for you, you can receive Talyala Emu Oil via post or courier, via our website or phone – call us on FREECALL 1800 18 18 15. You can expect your goods to arrive within two to three business days for delivery by express post and courier in Australia.

How long will it take to receive my order of Talyala emu oil products?

At Talyala Emu Farm we pride ourselves on fast, efficient service. If you’re ordering in Australia, delivery usually takes two to three business days. We send all Australian orders in Australia Post express mail and StarTrack courier bags, which ensures that we can track the parcel if we need to. If you have placed your order by 2pm on a business day, your goods will be posted the same day.

For all overseas orders, allow seven to 14 business days for your goods to arrive. Most customers will receive their goods quicker than this, but delivery times depend on the country the goods are going to and the various laws and regulations of each country. We send all overseas parcels through Australia Post Airmail Service.

MIA: Some optional extras that I thought might be good to include on this page

What are the benefits of emu oil?

This natural, anti-inflammatory product is rich in omega fatty acids and vitamins A, D, E and F. Taken internally or used topically, it can assist with a number of conditions:
Arthritis, joint pain, muscle aches, bruising and sprains
Eczema, psoriasis, dermatitis and dry skin
Wounds, scars, fine lines and wrinkles
Thinning or greying hair
Burns and sunburn
Insect bites

Find out more about how emu oil works here.

How should emu oil be stored?

Emu oil stores well at normal household temperatures. For best results keep it out of direct sunlight. You can store emu oil in the fridge but be aware that the oil will solidify when exposed to cold temperatures. If your oil has hardened, gently warm the container to return it to a liquid.